Privacy Policy
Joyful Therapy Group (“we,” “us,” “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://joyfultherapygroup.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
Personal Data
We collect information that you voluntarily provide to us, such as when you:
Fill out forms on our website, including booking forms, subscription forms, or contact forms.
Sign up for our newsletter or other marketing communications.
Contact us through email, phone, or other means.
This personal data may include your name, email address, phone number, date of birth, and other information necessary to provide our services.
Non-Personal Data
We collect non-personal information automatically as you navigate through the site. This information may include:
Usage Data: Information about your browsing actions and patterns.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Aggregated Data: We may also collect, use, and share aggregated data such as statistical or demographic data for any purpose.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To Provide and Improve Our Services: Including managing and processing your appointments, delivering therapeutic services, and improving our offerings based on feedback and interactions.
To Communicate With You: To send you updates, newsletters, promotional materials, and other information regarding our services if you have opted in to receive such communications.
For Legal Obligations: To comply with applicable laws, legal processes, or government requests.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers that assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
Legal Compliance: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
Business Transfers: In the event that we sell or transfer all or a portion of our business or assets, your information may be included in the transferred assets.
Text Messaging (SMS)
What we send: If you give us your mobile number and agree to receive text messages, Joyful Therapy Group and California Virtual Eating Disorder Experts (CVED Experts) may text you about scheduling, intake, consultation follow-up, appointment reminders, and replies to questions you've asked us. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.
No sharing for marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories listed above exclude text-messaging originator opt-in data and consent; this information will not be shared, sold, or rented to any third party. We share mobile numbers only with the service providers that deliver our messages, and only for that purpose.
No health information by text: Our texts never include clinical or health information. For anything personal, we'll ask you to call us or use our secure client portal.
Full terms: See our Text Message Terms at https://joyfultherapygroup.com/sms-terms
4. Security of Your Information
We have implemented security measures designed to protect your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. These measures include:
Encryption: Data transmitted through our website is encrypted using Secure Sockets Layer (SSL) technology.
Access Controls: Access to personal data is restricted to employees, contractors, and agents who need such access to operate, develop, or improve our services.
Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure or warrant its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
Right to Access: You have the right to request access to the personal data we hold about you and to obtain information about how we process it.
Right to Rectification: You have the right to request correction of any personal data that you believe is inaccurate or incomplete.
Right to Erasure: You may request that we delete your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under specific conditions.
Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
To exercise these rights, please contact us at admin@joyfultherapygroup.com. We may request verification of your identity before we fulfill your request.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely dispose of it.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Joyful Therapy Group. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will post the new policy on this page and update the effective date. You are advised to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Joyful Therapy Group
Email: admin@joyfultherapygroup.com
Phone: 310-853-2489
Address: 22231 Mulholland Hwy, Suite 200, Calabasas, CA 91302
Effective date: October 12, 2026
© 2024 Joyful Marriage and Family Therapy Inc. All rights reserved.
A Word From Our Clients
“I didn’t know what to expect in therapy. I thought therapy was for people with serious mental health issues. My parents initially forced me into treatment and I was against it. Abby understood that. She immediately got that I was not ready and shared with me about her own recovery story. I instantly felt comfortable opening up to her. It’s been 5 months and I am doing so much better. Abby helped me move through my fears and I couldn’t be more grateful.”
Google Review
“Kellie Brown has helped me immensely throughout our time working together and I am so grateful I found her. The journey to personal work and growth can often be uncomfortable and terrifying, but Kellie has been a beacon of guiding light within that and I look forward to our sessions each week.”
Google Review
